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ID: JEEVANAXIS-TROUBLESHOOTING-AND-FAQ

JeevanAxis Troubleshooting and FAQ

The most common "wait, why is it doing that?" moments — disabled anchor checkboxes, life-area scores that will not change, empty Transform screens — explained. Usually a feature, not a bug.

Operation ZoneHELP AND TROUBLESHOOTING
Read Duration6 MIN
FAQTROUBLESHOOTINGHELPSUPPORT

JeevanAxis Troubleshooting and FAQ

JeevanAxis does a few things deliberately that can look, at first, like something is broken — a disabled checkbox, a score that will not change, a screen that seems too quiet. Almost always, it is working as intended. This page collects the most common "wait, why is it doing that?" moments and explains what is really going on.

Operational Directive

Most confusion in the app is a deliberate design choice meeting an untold expectation. Before assuming something is broken, check here — the answer is usually a feature, not a bug.

Section Protocol
Quick reference

If you see…What is happeningWhat to do
A disabled anchor checkbox middayCheck-off opens in the eveningWork the anchor now; tick it tonight
Life-area scores that will not editThey change only at the Quarterly ReviewRe-score during the review and Mark Complete
A quarterly review that did not save scoresAuto-save stores a draft onlyPress Mark Complete to save and snapshot
An AI helper showing 503It is temporarily unavailableFill the field manually; nothing is lost
A very empty Transform screenNo curriculum attached, or early activation tierAttach a blueprint; features unlock over time
An empty alignment gap in DirectionNo tracked effort linked to goals yetLog some focus or practice time, then return
A missing Finance or Transform moduleDay-gated or premiumUnlock All, wait a few days, or subscribe
A quick-start wizard pauseThe 3-day spread is intentionalCome back tomorrow and continue

Section Protocol
The naming collisions

A surprising amount of confusion is really just one word doing two jobs. If two terms feel like they mean the same thing, they might — or they might be different features wearing the same name. The full list lives in the Concepts and Glossary guide, but the three worth memorising:

  • "Blueprint" means either your strategic Life Blueprint or a Transform curriculum. Different features.
  • Daily Anchor, non-negotiable, identity vote, and keystone habit are all the same thing.
  • The word "evidence" appears in three places (the evening log, an onboarding field, and a goal proof) with three different jobs.

Section Protocol
Still stuck?

If something genuinely is not behaving — not one of the intentional designs above — use the in-app feedback button (the life-ring icon in the top bar) to tell us what happened. Include what you expected and what you saw; that is usually enough to pin it down.

Intelligence Pipeline

Help and Troubleshooting

Intelligence Protocol By

JEEVANAXIS

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